Question 1

What is Byoot Bay?

Accepted Answer

BYOOT BAY is a resort destination on the Cairo–Alexandria Desert Road (Km 58, Exit 5), just 15 minutes from Giza. It brings together KEMZO Hotel, Imperial Spa, Al-Sammak seafood restaurant, Royal Physio, sports facilities, Day Use, and event spaces in one destination.

Question 2

Where exactly is Byoot Bay located?

Accepted Answer

We are at Kilo 58, Cairo–Alexandria Desert Road, Exit 5, Abo Ghalib, Giza, Egypt, just 15 minutes from Giza.

Question 3

What are your operating hours?

Accepted Answer

Operating hours vary by service and season. Please check the relevant live booking page or contact reservations for the current Day Use, spa, restaurant, and hotel schedule.

Question 4

Is there parking available?

Accepted Answer

Yes. On-site parking is available for 100 EGP per car.

Question 5

What room types does KEMZO Hotel offer?

Accepted Answer

KEMZO Hotel offers a range of rooms and suites for individuals, couples, families, and groups. Current room details, amenities, capacity, and availability are shown in the KEMZO booking journey.

Question 6

What is included in the room rate?

Accepted Answer

Our Half Board package includes breakfast and dinner daily (set menu; Fridays feature an open buffet), access to the swimming pool, gym, and sports areas including football, water volleyball, and tennis courts, plus DJ entertainment throughout the day.

Question 7

What is your children's policy?

Accepted Answer

Children are welcome. Current child, crib, extra-bed, and minimum check-in age policies are shown during booking and in the booking confirmation.

Question 8

Do you offer All-Inclusive packages?

Accepted Answer

Yes, All-Inclusive room rates are available. These include all onsite food and beverages in the room rate, with some restrictions. Contact us for current All-Inclusive pricing.

Question 9

What are check-in and check-out times?

Accepted Answer

Current check-in and check-out times are shown during booking and in the booking confirmation. Early check-in and late check-out remain subject to availability.

Question 10

What treatments does Imperial Spa & Wellness offer?

Accepted Answer

Imperial Spa & Wellness offers 14 verified massage services, Moroccan Hammam, Turkish Hammam, Imperial Spa & Wellness Hammam, facial treatments, body scrubs, body wraps, and spa packages.

Question 11

Do I need to book spa treatments in advance?

Accepted Answer

We strongly recommend booking in advance to secure your preferred time slot, especially during weekends and holidays. Walk-ins are accepted based on availability.

Question 12

What about Royal Physiotherapy Centre?

Accepted Answer

Royal Physiotherapy Centre provides specialized physiotherapy and rehabilitation sessions led by expert doctors using the latest medical equipment. Whether you need pain relief, improved mobility, or recovery support, our team is here to help.

Question 13

What does Al-Sammak Restaurant serve?

Accepted Answer

Al-Sammak specializes in fresh seafood  soups, salads (tahini, baladi, muhammara), seafood pasta and rice, tagines (shrimp, squid), lobster, crab, mussels, and a variety of fish prepared grilled, fried, or baked to your preference.

Question 14

Are there other dining options besides Al-Sammak?

Accepted Answer

Yes, BYOOT BAY has three on-site restaurants offering international, seafood, and barbecue grill cuisines. Breakfast options include continental, American, buffet, and vegetarian selections with fresh pastries, pancakes, cheese, and fruits.

Question 15

Do you cater to dietary restrictions?

Accepted Answer

Absolutely. Please inform us of any dietary requirements (vegetarian, vegan, gluten-free, allergies) when booking, and our kitchen team will accommodate your needs.

Question 16

What is included in the Day Use package?

Accepted Answer

Day Use (900 EGP per person) includes a 200 EGP food and beverage voucher, access to the swimming pool, sports courts, and resort facilities. Children aged 6–11 pay 450 EGP (including a 100 EGP voucher). Children under 6 enter free, up to two children per family. Parking costs 100 EGP per car.

Question 17

Can I upgrade my Day Use to include a room or cabana?

Accepted Answer

Yes. Current cabana, room, and suite supplements are shown on the live Day Use page and are added to the per-person Day Use fee.

Question 18

What are the Day Use hours?

Accepted Answer

Current Day Use time slots are shown during reservation. Please check the live Day Use page or contact reservations before arrival.

Question 19

Can I host a private event at Byoot Bay?

Accepted Answer

Absolutely. We host weddings, corporate events, school trips, graduation celebrations, birthday parties, Ramadan iftars, workshops, and more. Our events team handles everything from décor to entertainment to catering.

Question 20

What is the maximum event capacity?

Accepted Answer

Capacity varies by venue and setup. We can accommodate intimate gatherings of 20 guests to large-scale events of several hundred. Contact our events team for a tailored venue recommendation.

Question 21

Do you offer corporate packages?

Accepted Answer

Yes. We offer tailored corporate packages including meeting spaces, team building activities, catering, entertainment, and accommodation. Visit our Corporate & Travel page or submit a Custom Request for a detailed proposal.

Question 22

Can you handle Ramadan iftars for companies?

Accepted Answer

Yes, we specialize in bespoke Ramadan iftar experiences  immersive décor with festive lanterns and calligraphy, curated menus (open buffet or set menu), and cultural entertainment including Tanoura performers and traditional musicians.

Question 23

How do I make a reservation?

Accepted Answer

You can book by calling us at +201033552214, messaging on WhatsApp at +201033552214, emailing info@byootbayeg.com, or submitting a request through our website. We also accept bookings through Booking.com, Expedia, and Agoda.

Question 24

What payment methods do you accept?

Accepted Answer

We accept cash (EGP), all major credit and debit cards, and bank transfers. For corporate bookings, we offer invoicing with flexible payment terms.

Question 25

What is your cancellation policy?

Accepted Answer

Cancellation and prepayment policies vary by room type and rate. Please check the conditions of your selected option at the time of booking. For event bookings, our events team will discuss terms during the planning process.

Question 26

Do you offer group discounts?

Accepted Answer

Yes, we offer special rates for groups of 20 or more. This applies to accommodation, Day Use, dining, spa services, and events. Contact us for a custom group quote.

Frequently Asked Questions

What is Byoot Bay?

Where exactly is Byoot Bay located?

What are your operating hours?

Is there parking available?

Still Have Questions?

Frequently Asked Questions

What is Byoot Bay?

Where exactly is Byoot Bay located?

What are your operating hours?

Is there parking available?

Still Have Questions?